PRIVACY POLICY

At tribelab, we respect your privacy and handle personal information transparently and responsibly.

This Privacy Policy explains how personal data is collected and processed when you visit our website or contact us.

1. Who We Are

tribelab provides operational consulting, training and organisational support for businesses in the hospitality industry.

• Data Controller: [Full legal name of the individual or entity operating tribelab]
  
  

• Under the General Data Protection Regulation (GDPR), we rely on:

• Registered address: [Street and number], Turin, Italy

• VAT number: [Italian VAT number]

• Contact Email: [Your professional email address]

For any questions about this Privacy Policy or the processing of your personal data, contact us at the email address above.

2. Information We Collect

Our website does not include contact forms, user accounts or newsletter subscriptions.

When you contact us: If you contact us by email or phone, we receive your name, email address or phone number, company details and any information you include in your message.

When you visit our website: Our website is hosted by Framer. Technical information is processed as necessary to deliver the website, maintain its security and understand general website performance. We use Framer’s built-in analytics to measure aggregated website traffic and usage.

3. How We Use Your Information

We process personal data to:

• Respond to enquiries and communicate with you.

• Discuss potential projects and professional collaborations.

• Manage ongoing business relationships.

• Maintain the security and functionality of our website.

• Understand general website performance through aggregated analytics.

• Comply with applicable legal obligations.

  
  

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on:

• Legitimate interests: responding to professional enquiries, maintaining business communications and ensuring website security.

• Pre-contractual measures: taking steps requested by you before entering into a service agreement.

• Legal obligations: complying with applicable laws and regulations.

  
  

5. Sharing Your Information

We do not sell your personal data.

We use service providers to host our website (Framer) and to manage our email communications (Microsoft 365). They process personal data on our behalf and must handle it in accordance with applicable data protection requirements.

6. International Data Transfers

Some of our providers may process personal data outside the European Economic Area. Where this happens, we rely on appropriate safeguards under the GDPR, such as adequacy decisions or Standard Contractual Clauses.

7. Data Retention

If you contact us and no business relationship follows, we delete your emails and contact details after 24 months. If we work together, we keep the relevant correspondence and records for as long as the relationship lasts and for the period required by applicable tax and commercial law.

8. Your Rights

Under the GDPR, you have the right to:

• Access your personal data.

• Request correction of inaccurate information.

• Request deletion of your personal data.

• Request restriction of processing.

• Object to processing based on legitimate interests.

• Request data portability where applicable.

  
  

To exercise your rights, contact us at the email address above.

You also have the right to lodge a complaint with the data protection authority of your country of residence or workplace, including the Italian Data Protection Authority (Garante per la protezione dei dati personali, www.garanteprivacy.it) and the Spanish Data Protection Agency (AEPD, www.aepd.es).

9. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content, and we encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, website functionality or legal requirements. Updates will be published on this page with a revised date.

Last updated: 9 October 2026